Privacy Policy

Plushenora explains here how it handles personal information associated with this WooCommerce store.

Information We Collect

When you contact us or create an account, we may receive your name, email address, phone number, account details and the information you include in your request. A cart or order may contain product selections, billing and delivery details and payment status. Website hosting can log your IP address, browser type and page requests for security and troubleshooting.

How We Use Information

We use information to answer messages, maintain accounts and carts, operate and protect the site, prevent abuse, and manage orders, deliveries, returns and records when applicable.

Cookies and Similar Storage

WordPress and WooCommerce use cookies to keep you signed in, remember the cart and maintain checkout sessions. Browser controls can delete or block cookies. Blocking necessary cookies can interrupt these features.

Third-Party Services

The store uses WordPress and WooCommerce software. Website hosting and email services handle the data needed to deliver the site and messages. If an order is processed, the carrier receives delivery information and an enabled payment provider receives the data needed to handle payments and refunds. The payment provider’s privacy notice governs its processing.

Retention and Security

We retain information for account support, order administration, recordkeeping, security and legal obligations as applicable. Retention depends on the type of information and the reason it is held. Keep your account credentials private and avoid sending sensitive payment information by email.

Privacy Requests

Email customer support to request access, correction or deletion of your personal information. Depending on where you live, you may have additional rights to obtain a copy or limit certain processing. We may verify your identity and retain records where law permits or requires it.

Customer Support

Plushenora
[email protected]
+1 (616) 540-5060
2259 Chesapeake Dr NE, Grand Rapids, MI 49505, US

Customer support is available Monday through Friday.